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Information Technology Services Division

The Information Technology Services Division is responsible for supporting corporate goals and objectives and maintaining efficient government operations by effectively planning, strategically implementing and continually supporting the appropriate and innovative use of information and communications technology (ICT) used throughout the municipality.

We provide technical leadership, education and other services in support of a variety of electronic and specialized technology-based systems, corporate Local Area Networks (LAN's), Virtual Private Network (VPN), telecommunication and voicemail systems, mobile computing devices, Geographical Information System (GIS) and security/fire alarm systems.

This division is also responsible for developing and implementing corporate technology strategies, assisting departments in integrating and streamlining business processes, technology continuity planning, emergency communications, provisioning internet access, hosting e-mail services, maintaining and supporting corporate websites, policy and procedure development, providing technical guidance and recommendations, as well as, providing support and end-user training to Members of Council, employees and other authorized users of municipal technical resources.

Contact the Information Technology Services Division Service Desk at (905) 476-4301/(705) 437-2210 Ext. 2256 or e-mail

Primary Division Contacts
Telephone: (905) 476-4301, (905) 722-6516, (705) 437-2210; Fax: (905) 476-8100
Title Contact Additional
Manager of Information Technology Services Shawn Condé Contact Info
Virtual IT Service Desk (905) 476-4301, (905) 722-6518, (705) 437-2210 Ext. 2256
Network Security Administrator (905) 476-4301, (905) 722-6518, (705) 437-2210 Ext. 2333
IT Systems/Support Analyst (905) 476-4301, (905) 722-6518, (705) 437-2210 Ext. 2372
IT Systems/Support Analyst (905) 476-4301, (905) 722-6518, (705) 437-2210 Ext. 2269
IT Systems/Support Analyst (905) 476-4301, (905) 722-6518, (705) 437-2210 Ext. 2437