FAQs

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With information changing almost daily surrounding COVID-19, the Town receives many questions as it relates to programs and services. It can be a struggle to stay informed about COVID-19 and its impact on the Town.

Residents are encouraged to follow the Town’s communications channels, including this webpage and social media – Facebook, Twitter and Instagram – for the latest updates.

In addition, the Town has put together the following this list of FAQs to assist with your questions.

FAQs

 

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Town services

What Town buildings/facilities are closed?

The Civic Centre is currently closed to the public. Residents are encouraged to contact the Town during modified operating hours, Monday to Thursday, 8:30 a.m. to 4:30 p.m. by phone at 905-476-4301 or email at info@georgina.ca.

For a full listing of what is open and closed, visit the What's Open/Closed page.

If I need help outside the modified working hours, who can I contact?

For after-hours emergencies concerning animal control, roads, water or wastewater, call 905-476-4301 and follow the prompts to reach after-hours on-call services. For non-emergencies, you can always send an email to info@georgina.ca and we will get back to you during our modified business hours Monday to Thursday 8:30 a.m. - 4:30 p.m.

For fire and medical emergencies, call 911.

Beaches and waterfront parks

Are all the beaches in Georgina open?

Yes. Waterfront parks and beaches are open. 

What about parking?

Parking lots are available to both resident parking pass holders and those without. The three major waterfront parks (De La Salle, Willow Beach and Holmes Point) have parking lots for both those with resident parking passes and those without. As of July 1, 2021, residents must have a 2021 resident parking pass to park for free in the resident parking lot. All other parking lots will be available to those with passes and those without on a first-come-first-serve basis. For those without a pass, pay-and-display machines are operating. To apply for a parking pass, visit georgina.ca/ParkingPass

Other lakeside communities are offering resident-only beaches. Why not Georgina?
To clear up any confusion on the issue, the Town has consulted with other municipalities regarding the opening of their respective beaches. Several are offering ‘resident-only’ parking, not resident-only beaches. This is consistent with what Georgina is offering. The Town is aware of a local municipality that has opened one of its beaches to residents only, that is attached to its boat launch. The Town sought legal opinion in regards to making the beaches and waterfront parks resident only and were advised it does not have the authority under the Municipal Act, and could potentially be left open to a Charter challenge.

For more FAQs, visit georgina.ca/beaches

Parking

Are there any parking by-law exemptions in place during COVID-19?

No. The Town of Georgina resumed regular parking enforcement. The suspension of the three-hour on-street parking restrictions has been lifted and the three-hour limit is being enforced. Everyone is encouraged to be aware of parking signage that indicates no parking or stopping. Remember – lanes need to be clear to allow safe road access for emergency vehicles. To learn more about parking regulations, visit georgina.ca/parking.

Can I still pay my parking ticket?
Yes, there are two options:

Pay online at AIMS Parking Ticket Payment

Pay by mail. Send a cheque or money order to: 

Municipal Law Enforcement
Town of Georgina
26557 Civic Centre Rd.
Keswick, ON L4P 3G

Recreation services

Can I take my kids to the park?

All parks are open for public use. 

Can I launch my boat?

Town boat launches are open. This includes Young’s Harbour, Adeline Park, Rayners Park, King Road End, Holmes Point Road across from Peninsula Resort and 101 Clovelly Cove. Anyone launching a boat is asked to maintain physical distancing by staying two metres apart. Parking is limited and available on a first-come basis.

Fire services

Can I have a fire during COVID-19?
Residents are allowed to have small recreational campfires to cook food on a small grill or roast marshmallows. These fires must be no larger than 2’ x 2’ and be at least 23 feet away from property lines or anything that can burn. See the Town’s Quick Reference Guide and By-law before having a recreational fire. Permits are not required to have a recreational fire.

For open-air burning or agricultural burning, residents must have a burn permit. To obtain a permit, property owners need to complete an application, which can be emailed to fireadmin@georgina.ca for processing. If the applicant is not the property owner, a letter of authorization must be attached. The permit fee is $35 for the calendar year and, at this time, only Visa and MasterCard will be the accepted form of payment.

These fires cannot be larger than 4’ x 4’ and must also be at least 23 feet away from property lines or anything that can burn. Visit georigna.ca/fire for more information.

 

Waste and recycling

Are there any changes to Town garbage and recycling services?
Garbage and recycling will continue to be picked up as per the regular schedule. The Town has waived the requirement for bag tags until further notice. However, the limit of five bags/items remains in place. Green for Life will still pick up bulky items such as mattresses. Remember to dispose of used latex gloves and masks properly. They go out with the garbage in plastic bags. They are not to be recycled. If you have questions, contact customer service at 905-476-4301 or Green for Life (GFL) at 1-866-421-5625. For more about waste and recycling, download the free Recycle Coach app or visit georgina.ca/WasteandRecycling.

Can I still dispose of large items?
GFL will pick up bulky items such as mattresses. Call 1-866-421-5625 to coordinate a pick-up.

What do I do with all these used gloves and masks?
Residents are asked to dispose of protective gear properly to ensure that workers who handle waste are not put into harm’s way. Used gloves and masks go out with regular garbage collection in sealed plastic bags. Do not place them in recycling or compost bins.

Are York Region Waste Depots still open?
Yes, York Region waste depots are open during regular service hours. However, service has been reduced to ensure that physical distancing protocols are in place. Items that are not accepted at this time include clothing and textiles, concrete, drywall, foam packaging (Styrofoam) and untreated wood. Visit York Region’s Waste Depot page or call for more information.