Recreation General Information

Register online   Sign up for an online account

What you need

• Log-in ID & password
• Method of payment: all credit cards with a valid expiry date and CVV code.

What to do

• Create an account (if you don't have one already)
• Sign in to the Activenet Recreation Portal
• Choose an activity 
• Participate and enjoy

Confirmation

Once registered you will receive a confirmation email.

What you need

Method of payment: all credit cards are accepted.

What to do

Call one of our facilities to speak to one of our Customer Service Representatives

• Service Georgina (Civic Centre) 905-476-4301 
• Multi-Use Recreation Complex (MURC) – 905-989-3000
• Georgina Leisure Pool – 905-722-1429
• Club 55 Keswick/Stephen Leacock Theatre – 905-476-9972

Confirmation

Once registered you will receive a confirmation email.

What you need

Method of payment: cash, cheque, debit and credit cards are accepted.

What to do

Visit our facilities to get help to sign up for programs. In-person registration is available at:

• Service Georgina at the Civic Centre
  26557 Civic Centre Rd., Keswick
• Multi-Use Recreation Complex
  261 Garrett Styles Dr., Georgina, ON L4P 3E9
• Georgina Leisure Pool
  5279 Black River Rd., Sutton
• Club 55 Keswick / Stephen Leacock Theatre
  130 Gwendolyn Blvd. Keswick
• Georgina Gym
  90 Wexford Dr. Keswick

Confirmation

Once registered you will receive a confirmation email.

• All requests for refunds, transfers or withdrawals must be submitted in writing to the Community Services Department (eleisure@georgina.ca). Note: All requests received less than five business days prior to the start of the program will be up to the discretion of the Town of Georgina.
• All refunds are subject to a $25 administration fee ($35 administration fee for camp) per family per transaction or a credit will remain on the family account at no charge.
• Written requests for refunds, transfers or credits will not be issued after the start date unless the request is for medical reasons only and will be prorated. Medical documentation is required.
• Where possible, transfers received prior to the start of the first class will be permitted only within the same session/season at no charge.
• All dates and times are subject to change without notice. No refund/credits will be granted for rescheduled dates.
• Non-attendance by a participant does not constitute a notice of withdrawal.

Programs cancelled by the Community Services Department will result in a full credit applied to account or transfer to another available class. Full refunds will be issued upon request by credit card or cheque and mailed to the address on the account within four to six weeks from the time of cancellation. Cancellations are announced on the Disruptions and Closures page.

A $40 charge will apply for returned NSF cheques. The Town reserves the right to cancel the registration or to revoke privileges until full payment is received.

Wristband Policy in effect at the Town pools:

• Red wristband (5 years or younger – one guardian and two children) - Must be accompanied by a guardian (16+). Must be within arms reach and directly supervised.
• Yellow wristband (6-9 years of age – one guardian and three children) - Must swim with a guardian who is responsible for direct supervision and must be in the water. Non-swimmers must remain within arms reach.
• Green wristband (10+ years of age) - May swim without a parent or guardian.
• Deep-end test - All swimmers are subject to a screening before entering the deep area. Test: Swim two widths of the lap pool comfortably, tread water or support their body at the surface for at least one minute

• Attendees are encouraged to arrive no earlier than 15 minutes prior to the program start time.
• For any child (under 10yrs), a parent/caregiver (16yrs+) must remain on site for the duration of the program.
• Any person that does not abide by the program protocol will be asked to remove themselves from the program area/facility.
• Hand sanitizer will be available onsite.
• Public washroom facilities will be available onsite.