Snow School

• All requests for refunds, transfers or withdrawals must be submitted in writing to the Community Services Department (eleisure@georgina.ca). Note: All requests received less than five business days prior to the start of the program will be up to the discretion of the Town of Georgina.
• All refunds are subject to a $25 administration fee ($35 administration fee for camp) per family per transaction or a credit will remain on the family account at no charge.
• Written requests for refunds, transfers or credits will not be issued after the start date unless the request is for medical reasons only and will be prorated. Medical documentation is required.
• Where possible, transfers received prior to the start of the first class will be permitted only within the same session/season at no charge.
• All dates and times are subject to change without notice. No refund/credits will be granted for rescheduled dates.
• Non-attendance by a participant does not constitute a notice of withdrawal.

Programs cancelled by the Community Services Department will result in a full credit applied to account or transfer to another available class. Full refunds will be issued upon request by credit card or cheque and mailed to the address on the account within four to six weeks from the time of cancellation. Cancellations are announced on the Disruptions and Closures page.

A $40 charge will apply for returned NSF cheques. The Town reserves the right to cancel the registration or to revoke privileges until full payment is received.

• Attendees are encouraged to arrive no earlier than 15 minutes prior to the program start time.
• For any child (under 10yrs), a parent/caregiver (16yrs+) must remain on site for the duration of the program.
• Any person that does not abide by the program protocol will be asked to remove themselves from the program area/facility.
• Hand sanitizer will be available onsite.
• Public washroom facilities will be available onsite.