The Town of Georgina is committed to providing all members of the public and our employees an environment of inclusive design and integration through ongoing policy development in our services, products and facilities.
With advice from the Georgina Accessibility Advisory Committee (GAAC) and through accessible recreation programs, volunteer opportunities and public consultation in accordance with our Accessibility Plan, we strive to exceed the Accessibility for Ontarians with Disabilities standards established by the Ontario government. Accessibility standards are the rules that government, businesses and organizations in Ontario have to follow to identify, remove and prevent barriers to accessibility.
Ontario is developing standards in many important areas of life:
- Customer service
- Built environment (buildings and other structures)
- Information and communications
- Public transportation
The Accessible Customer Service Standard is the first of the accessibility standards to become law in Ontario. These standards have been approved and are now incorporated into Georgina's Corporate Accessibility Policy to ensure that our goods and services are accessible to everyone.
How do I ensure my business is accessible?
Accessible customer service is about understanding that people with disabilities may have different needs and finding the best way to help them access goods and services. It can be as easy as asking “How can I help?” and making small changes to how you serve customers with disabilities.