Event date
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The Retention Revolution: Building Client Relationships That Last
Format: Virtual Workshop
Presenter: Hollie Hoadley, Founder of Creative Solutions
Most businesses focus on acquiring new customers, but what about keeping them? In this interactive workshop, discover the art of client retention through relationship-building strategies that create lasting loyalty and forever cheerleaders.
You will learn practical approaches to:
- Creating meaningful connections through active listening and empathetic communication
- Developing personalized nurturing systems that make clients feel valued
- Leveraging social media and digital touchpoints to maintain engagement and become top of mind
- Transforming feedback into opportunities for strengthening relationships
- Implementing retention metrics that measure relationship health, not just business outcomes
- Loyalty programs and how they can catapult your retention
Through interactive exercises, tools, and collaborative brainstorming, you'll develop a comprehensive retention strategy tailored to your unique business needs. Walk away with actionable tools to transform one-time clients into lifelong advocates.
Contact info
Name
Negin Khorasani
Email
nkhorasani@georgina.ca
Phone
9059558295
Website Url
Learn more and register today