Animal Services

You are here

Dogs and cats all lined up in a row

Animal Services

The global situation around COVID-19 is changing on a daily, and in some cases, hourly basis. We continue to monitor the situation closely. The Georgina Animal Shelter and Adoption Centre remains closed to the public.

Please be advised:

·        Animal claims or adoptions will be conducted by appointment only. All possible processes and paperwork will be conducted by email and over the phone at 1-800-898-8606. Contact us to make arrangements and an appointment time.
·        Animals for surrender will be reviewed on a case-by-case basis and all efforts will be made to keep the animal in its home.
·        Stray dogs are not to be brought directly to the facility. You may contact your local Animal Services/Control Officer for assistance.
·        Donations left at the door will have to be disposed of. If you wish to make a donation please contact the shelter directly to make an appointment. Monetary donations can be made over the phone. Please contact us by email at or over the phone at 1-800-898-8606.
·        Sales of dog licences are currently not available at our vendor locations. Should you wish to purchase, replace or renew a licence, visit DocuPet or contact them over the phone at 1-855-249-1370. You may also reach the Shelter by email at  or at 1-800-898-8606 to purchase over the phone or in person by appointment only.

Visit your municipality’s website for details relating to Animal Services/Control Officers.

·        Aurora/Georgina/Newmarket 1-877-979-7297(PAWS)
·        East Gwillimbury & Georgina Island 1-888-644-5634

Owned pets

Residents are reminded to be diligent in practicing social distancing with one another and their pets. This means not having play dates or off-leash romps with dogs from other households or interacting with someone else's dog while on a walk. Keep your cats inside and remember to keep your dogs leashed at all times when outside.

The leash free dog park is open. If found in a park or trail closed by the Town, if could be a $125 fine. In an area closed by a provincial emergency order, an additional $880 could apply.
Every effort should be made to keep pets with their families. The Centers for Disease Control in the United States released guidelines for COVID-19 patients with pets recovering at home.

Pet owners should keep the following in mind:

·        Identify a family member or friend who can care for pets if someone in the household becomes ill.
·        Have crates, food and extra supplies on hand for quick movement of pets.
·        Keep all animal vaccines up to date in the event boarding becomes necessary.
·        Ensure all medications are documented with dosages and administering directions, including the prescription from your veterinarian
·        Pets should have identification: collar with ID tag and microchip (best practice is microchipping).

Resources for additional information:

·        Centers for Disease Control and Prevention (CDC)
·        The Ontario Veterinary College
·        The World Small Animal Veterinary Association

There will be more updates in the days to come.


Cats and dogs available for placement through adoption, fostering or rescue can be viewed online. Applications for adoption or fostering can be found on our website.
Email your application to

Pets and hot weather 

If you can’t take your pet with you when you leave your car, leave them at home where they are safe. Never leave your pet unattended in a parked car for any period of time. On a warm day, the temperature in a car can quickly become life threatening to both pets and people in just a matter of minutes, even with the car parked in the shade or the windows partially open. Your pet can quickly suffer brain damage or die from heatstroke or suffocation.

See an animal unattended in a vehicle? Report it. If you spot an unattended pet in a vehicle that appears to be suffering from heat exhaustion, call York Regional Police first, then get in touch with your local Animal Services department.

1. Get the vehicle’s licence plate number and enter the nearest store or business to request an emergency announcement be made about a pet left in a hot car.

2. Go back and wait for police at the vehicle.

Dogs and cats have a limited ability to sweat – even a short time in a hot environment can be life threatening. Signs of heat stress/stroke include heavy panting, glazed eyes, a rapid pulse, unsteadiness, a staggering gait, vomiting, a deep red or purple tongue, excessive drooling, listlessness and ultimately going unconscious.

Prompt veterinary medical attention is vital for victims of heat stress and heat stroke. Call ahead, if possible, to be sure your veterinarian is available.

In the meantime:

  • Remove the animal from the heated area into the shade or an air-conditioned space.
  • Gradually lower body temperature by sprinkling cool water on the pet. Do not soak the pet in cool or cold water because body temperature may drop too low, causing further harm.
  • Place cool, wet towels over the back of the neck, in the armpits, and in the groin area. You may also wet the ear flaps and paws with cool water. Direct a fan on the wet areas to speed up evaporation cooling.
  • If your pet is alert and wants to drink, you may offer cool water. Do not force your pet to drink.

It is imperative that pet owners act responsibly in providing the proper care for our pets. As such, leaving a pet unattended in a vehicle is one of the most irresponsible things a pet owner can do.

Remind all of your friends and family not to leave their pets in their cars this summer by sharing No Hot Pets messages on social media using #NoHotPets!

You may report all animal welfare concerns 24/7 by calling 1-833-9ANIMAL (1-833-926-4625).

About the Georgina Animal Shelter and Adoption Centre

The Georgina Animal Shelter and Adoption Centre provides care and shelter for stray cats and dogs from Aurora, East Gwillimbury, Georgina and Newmarket. All cats and dogs picked up by Animal Services officers from these four municipalities are brought to the Georgina Animal Shelter, if they cannot be returned home.

Contact the Animal Shelter and Adoption Centre by email at or by calling 1-800-898-8606.

In 2019, the Towns of Georgina, Aurora and Newmarket amalgamated their animal services and signed a two-year agreement which allows the three municipalities to work together to provide a higher level of service. Officers from each municipality work together to provide animal services coverage seven-days-a-week across these municipalities.

Animal Services

If you require assistance from an animal services officer regarding an animal-related incident including but not limited to a lost or found pet, sick or injured stray animal, animal-related by-law infraction, or other animal-related emergencies, call 1-877-979-PAWS (7297) or email

For East Gwillimbury and Georgina Island, call 1-888-644-5634 for animal-related matters.

Animal licensing and DocuPet

Each municipality is responsible for its own animal licensing as well as enforcement of the applicable by-laws. For more information, visit your Town’s animal licensing webpage:

Licences can be obtained from DocuPet. You can get a licence online in less than five minutes and will immediately gain access to your profile, which is used to reunite you with your pet in the event that it becomes lost. You will be in compliance as soon as you complete the form and your dog tag will be sent in the mail within 10 to 12 business days.

Lost and found

If you have found a lost dog or cat, report it to both Animal Services and the Georgina Animal Shelter and Adoption Centre.
If you have found a lost dog or cat, report to Animal Services as soon as possible for pick up, so it may be returned to its family.
Helping Lost Pets is a free service and resource to help return lost pets back home. Register today, and if your pet goes missing, other local registered members will be alerted. This site also allows you to create flyers to post in your neighbourhood.


Looking to adopt a pet? There are always a number of animals looking for their furrever family.
Check out animals currently available to be adopted at AdoptaPet.

Animal Shelter and Adoption Centre Location

Animal Shelter and Adoption Centre
26815 Civic Centre Rd.
Keswick, ON, L4P 3G1

Regular visiting hours

Winter hours of operation - open to the public (Oct. 1 to May 31)

Monday to Friday 8:30 a.m. to 5:30 p.m. and Saturday 8 a.m. to 12 p.m.

Summer hours of operation - open to the public (June 1 to Sept. 30)

Monday to Friday 8:30 a.m. to 5:30 p.m. and Saturday 8 a.m. to 4 p.m.

Contact Information

If you have lost or found a pet, or are interested in volunteering, fundraising, donating, fostering or adopting, contact us today.
Telephone: 1-800-898-8606
Like us on Facebook!



Attached Documents: