Report a Problem

Are you looking to report an issue you've noticed in the Town of Georgina?

You can report a problem below or through Georgina's Recycle Coach App by using the 'Request Service' feature.

You can also contact Service Georgina by emailor at 905-476-4301 ext. 3001.

    Reporting an issue with your waste and recycling pick up

    To report an issue with your pick-up:

    1. Choose "I want to report a missed waste/recycling pick-up"
    2. Confirm your address and select Submit
    3. Choose which collection was missed

    Please note: If you do not put your address in the search bar you will not be able to report the missed pick-up.

    Reporting any other issues

    To report an issue not related to waste and recycling:

    1. Select "I have a different problem" from the list
    2. Enter your name, email and address
    3. Provide details about the issue
    4. Upload a picture of the issue (if applicable)
    5. Click Submit

    Report a problem on the website

    You can provide feedback about our website through our website feedback survey.

    Recycle Coach

    Recycle Coach App logo

    Georgina uses Recycle Coach for report a problem and all your waste and recycling needs. Download the Recycle Coach app and get pick-up reminders and lots more!​
    Download Recycle Coach app from the App Store or on Google Play

    Contact Us

    26557 Civic Centre Rd,
    Keswick, ON  L4P 3G1

    T: 905-476-4301 / 705-437-2210
    F: 905-476-8100
    info@georgina.ca

    Hours of Operation

    Monday to Friday
    8:30 a.m. to 4:30 p.m.