The Town of Georgina is working closely with public health authorities monitoring the global situation with the COVID-19 pandemic. On March 19, Mayor Margaret Quirk issued a declaration of emergency in response to COVID-19.
New customer service hours: Monday to Thursday, 8:30 a.m. to 4:30 p.m. For after-hours emergencies about animal control, roads, water or wastewater, call 905-476-4301 and follow the prompts to reach after-hours on-call services. Municipal Law Enforcement can be reached at at 905-476-4301, ext. 2279 or 2272. For after hours and weekends, call ext. 2281. If your call goes to voicemail, leave a detailed message including the date, time and location of the violation, and an officer will investigate.
Virtual Town Hall: Did you miss the virtual Town Hall on May 21? Check it out on our Facebook page.
All inquiries related to COVID-19 should be directed to York Region Health Connection at 1-800-361-5653, Monday to Sunday, 8:30 a.m. to 4:30 p.m.
For more information on COVID-19, visit York Region Public Health’s website at york.ca/covid19, the Province of Ontario’s website at ontario.ca/coronavirus or for information on travel and self-isolating, visit the Government of Canada's website at canada.ca/coronavirus.
Fireworks: Residents are reminded that while under a declared emergency, issued by the Town on March 19, the discharge of fireworks are prohibited to reduce safety risks. Information on fireworks can be found at georgina.ca/fire.
Use the Ministry of Health's online self-assessment tool to help determine if you need to seek care.
If you’re having difficulty breathing or experiencing other severe symptoms, call 911. Always call your health care provider before visiting.
Know the difference – face masks versus face coverings
The best way to stop the spread of COVID-19 is to stay at home and avoid close contact with others outside of your household. If you do need to leave your home for an essential trip, such as picking up groceries or attending a medical appointment, you may be wondering if you should wear a face covering. Wearing a face covering is an additional measure you can take to protect others around you, especially in situations where physical distancing guidelines cannot be maintained.
Learn more at york.ca/covid19.
The Town has taken precautionary measures regarding facilities, programs and services.
Civic Centre: Closed to the public until further notice. Residents can contact customer service at 905-476-4301 or by email at email@example.com, and make payments through online banking.
Committee meetings: Cancelled until further notice.
Georgina Fire and Rescue Services: The Fire Services administrative building at 165 The Queensway South is closed to the public.
Closure violations: See someone violating Town closures? Let us know. Georgina by-law officers can issue fines starting at $750 for violation of the provincial orders during COVID-19. If you see non-compliance, call the Municipal Law Enforcement Division at 905-476-4301, ext. 2279 or 2272. For after hours and weekends, call ext. 2281. If your call goes to voicemail, leave a detailed message including the date, time and location of the violation, and an officer will investigate.
Georgina Public Library, Stephen Leacock Theatre, the Link, Georgina Leisure Pool, Georgina Gym, Sutton Arena, Georgina Ice Palace and Club 55 locations: Closed until further notice.
Facility rentals: All third-party rentals are cancelled until further notice. Refunds will be issued for cancellations.
Human Resources: The health and well-being of Town of Georgina employees, residents and job applicants is our top priority. In response to COVID-19, the Town of Georgina will not be conducting any in-person interviews at this time. We will be suspending all new postings until further notice.
Effective June 8, all parks, excluding waterfront parks and beaches, will reopen for public use while adhering to physical distancing guidelines and provincial restrictions on gatherings. Also reopening are tennis/pickleball courts, basketball courts and sports fields for non-organized play.
Sports fields and basketball and tennis/pickleball courts are for individual use or for use by people in the same household. Maintaining physical distancing continues to be a requirement as well as not having gatherings of more than five people outside the same household. New signage is being rolled out to serve as a reminder on how these public spaces are to be used safely and responsibly. Playground equipment, volleyball courts, skateboard parks and splash pads will remain closed, however staff are preparing procedures for when the province advises these spaces are safe to open. All washroom facilities remain closed. Read more.
As the Town responds to the COVID-19 pandemic, the Emergency Operations Centre is adjusting and re-evaluating its operations daily to ensure the safety of residents, visitors and staff. Effective immediately, the Town has re-opened its trails under the following guidelines:
• Practise physical distancing of at least two metres
• Leash and pick up after your dog
• Take your litter home with you
• Parks remain closed with walk-through access only while on designated trails. Park closures include playgrounds, benches and picnic tables.
To learn more about designated trails, visit georgina.ca/trails.
Garbage and recycling in the Town of Georgina will continue to be picked up as per the regular schedule. Residents who need to replace a blue box or green bin are no longer be able to do so at the Green for Life (GFL) office in Aurora. GFL will continue to deliver replacement bins to residents. They can be reached at 1-866-421-5625 or by email at WasteLine@gflenv.com. The customer service line is open Monday to Friday from 7 a.m. to 7 p.m. For more about waste and recycling in Georgina, download the free Recycle Coach app or visit georgina.ca/WasteandRecycling.
Bag Tag Exemption
Curbside Giveaway events are cancelled.
The Town has started holding virtual Council meetings. The sessions will start at 9 a.m. The Town will be using the ZOOM platform for the meetings, in addition to the usual broadcast through the Town’s live internet streaming tool. Residents can participate by providing written or email comments to the Town Clerk, firstname.lastname@example.org, no later than noon the day before a scheduled meeting. Public comments regarding an item on the agenda will be addressed during the meeting and the email received will be entered into the public record of the meeting.
While some parking restrictions have been temporarily lifted, such as the three-hour limit, residents are reminded that daytime parking enforcement is still in effect. Everyone is encouraged to be aware of parking signage that indicates no parking or stopping. Lanes need to be clear to allow safe road access for emergency vehicles.
The Town’s Noise By-law currently meets the requirement to allow all service or delivery trucks, who are providing essential services to continue with their business outside of current daytime hours. This will ensure all essential services and stores will be stocked for our community.
The Georgina Community Food Pantry is open for regular distribution hours but will be providing pre-packaged food outside the entrance. Visit the website at georginafoodpantry.com.
Routes Connecting Communities Inc. is remaining operational. Call them at 905-722-4616 on weekdays between 9 a.m. – 4 p.m. Visit the website at routescc.org.
Southlake Regional Health Centre - COVID-19 Action Fund
Clearwater Farm - clearwaterfarm.ca
Neighbourhood Network - neighbourhoodnetwork.org
Linking Georgina - acloserlookgeorgina.ca
Council previously provided a 30-day waive of penalty and interest associated with the April 27 instalment of the interim tax bill. The Mayor and CAO have now decided to extend this to 90 days. There will be no penalty added in May, June or July for an unpaid April 27 instalment. Residents who have an outstanding amount before April 27 will still incur penalty and interest on those amounts. As well, 2019 water/wastewater rates will remain in place for the duration of 2020. The Town encourages everyone who is able to pay their property taxes on time to continue to do so, as this will allow the municipality to provide relief programs to those in need. Visit georgina.ca/taxes to learn about property tax payment options.
Spring/summer programs: The Town of Georgina has cancelled all spring and summer recreation and culture programs and aquatic lessons. Anyone impacted by cancelled programs and third-party rentals will be contacted directly. The Town will fully refund all user fees charged.
Memberships: All memberships have been put on hold and the length of the membership will be extended.
With the safety of children and staff at the forefront, the Town of Georgina has made the decision to cancel all 2020 summer registered programs and aquatic lessons including the existing line-up of summer camp opportunities due to COVID-19. The ROC Challenge Course and Georgina Leisure Pool will also remain closed for the summer season and will remain closed until further notice.
Recreation staff are reviewing the summer camp structure and are working diligently to create new ‘COVID-19’ protocol compliant camp experiences with a focus on outdoor activities. Staff will ensure the strictest of health measures are incorporated into the re-design of alternative camp experiences, following guidelines and protocols developed in conjunction with public health officials, and Ontario Ministry of Labour.
It is anticipated the new camp experiences will be offered commencing mid-July pending the current provincial Declaration of Emergency and lifting of current provincial restrictions. Refunds will be provided to all preregistered families and will be distributed over the next three weeks. Further details on alternative camp experiences will be shared in the coming weeks.
Recreation at Home
During this unprecedented time, the Town of Georgina's Recreation and Culture Department is here for you. Are you looking for something fun to keep you and your family engaged while at home? Visit georgina.ca/RecreationAtHome for activities such as games, craft ideas and more. New content will be added regularly.
By provincial order, every person who provides short-term rentals in rental accommodations shall ensure that any rentals booked after April 4, 2020 are only provided to individuals who are in need of housing during the emergency period. In the Town of Georgina, Short-Term Rental Accommodations (STRA) require a licence that is issued by the Town. Licensed STRAs are allowed to operate under the conditions of the provincial order. Report violations of the provincial order and unlicensed STRAs to the Municipal Law Enforcement Division by calling 905-476-4301, ext. 2272 or 2279. After hours and on weekends, call ext. 2281. If your call is not answered, leave a detailed message.
The Georgina Animal Shelter and Adoption Centre continues to monitor the developing situation as animal shelters cope with the COVID-19 pandemic. The community is reminded that having a plan in place for their pets is critical. Individuals who become sick or require hospitalization will need to have someone to take care of their animals.
The Georgina Animal Shelter and Adoption Centre appreciates donations, however, at this time we ask residents to hold on to them for now until the centre re-opens to the public. Any donations left at the door will have to be disposed of as it is not known who or where they came from. Visit georgina.ca/AnimalServices for more.
Building, fire and by-law staff will not be doing any interior inspections of any occupied buildings in Georgina until further notice. Emergency inspections will be evaluated on a case-by-case basis.
Building Division activity during the COVID-19 Pandemic
After careful consideration and to reduce the risk to Town of Georgina residents, customers and employees during the global COVID-19 pandemic, the Town’s Building Division is amending some permit services and suspending most interior permit inspections until further notice. Be advised, this procedural change may be amended as events and decisions occur. Visit the building and renovating webpage for more information.
The COVID-19 pandemic is affecting businesses locally and globally.
Staff are committed to providing residents and businesses with trusted and timely updates that you need to support your business.
Georgina's Economic Development team is working remotely and will continue to support businesses during this difficult time by email at email@example.com. To ask questions over the phone, contact Karyn Stone, Manager of Economic Development and Tourism, at 905-476-4301, ext. 2312.
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