Power outages are very common and occur when there is a failure in structures and systems that generate and bring electricity to your home or business.

Power interruptions can be caused by

  • A strain on the electrical system (through overuse)
  • Failure in the manufacturing plants that generate power (something stops working)
  • Damage to the systems that bring power to your home or business (power lines break or towers are damaged)

Before the lights go out

  • Use surge protectors
  • Know how to safely shut-off­ your electricity, water and gas if directed to do so
  • Have back-up light sources such as flashlights with batteries
  • Have a corded telephone that will work without home power
  • Know how to release your electric garage door opener and how to open the door without electricity
  • Have a cooler on-hand for cold food storage
  • If you depend on home oxygen, do not rely on power
  • Save your hydro provider’s information

While the lights are out

  • Listen to your local news on the radio for updates and instructions from officials
  • Visit the power outage maps of your hydro provider in York Region
  • Locate your 72-hour emergency kit
  • Never use outdoor grills, smokers or barbecues indoors to cook or as a source of heat – they are a fire hazard and they release deadly carbon monoxide gas
  • Never operate any fuel burning equipment (including generators) inside your home, basement, garage or other enclosed area (they release deadly carbon monoxide gas)
  • Only open the refrigerator if absolutely necessary to keep food cool and prevent spoilage

If you need assistance with service outages or setting up your Hydro account, HydroOne's website.

Contact Us

26557 Civic Centre Rd,
Keswick, ON  L4P 3G1

T: 905-476-4301 / 705-437-2210
F: 905-476-8100
info@georgina.ca

Hours of Operation

Monday to Friday
8:30 a.m. to 4:30 p.m.